Dear BitMart Users,
Recently, we have detected illegal activities where fraudsters impersonate official BitMart customer service and use counterfeit BitMart websites for scams. To protect the security of your assets and accounts, we hereby remind all users as follows:
Confirmation of Website:
Please ensure you are visiting the official BitMart website (www.bitmart.com) and carefully check the URL to avoid counterfeit sites.
App Download:
Make sure to download the BitMart App from Google Play, Apple App Store, or the official BitMart platform.
Fake Customer Service:
Be wary of unknown calls, texts, or emails impersonating BitMart customer service. Do not easily trust strangers.
False Promotions:
Avoid clicking on unknown links and do not participate in any activities or promotions published by unofficial channels to prevent misinformation.
Unknown QR Codes:
Do not scan unknown QR codes, especially those of uncertain origin, to guard against scams.
Official Verification Channels: If you encounter unverifiable information, use the app to find official customer
service for verification, or visit https://www.bitmart.com/verification/en-US to verify through official channels.
Thank you for your understanding and support!
BitMart Team
June 19, 2025
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